Code of Conduct

Introduction:

At Ingredients Processing Company (IPC), our success is built on more than the products we deliver—it is built on the trust we earn every day from our customers, suppliers, partners, employees, and the industries we serve.

As a provider of ingredient processing, blending, packaging, sourcing, and supply chain solutions, we understand the critical role our services play in the quality, safety, and performance of finished products across food, beverage, nutrition, personal care, and industrial markets. Every decision we make has the potential to impact our customers’ operations, product integrity, and brand reputation.

This Code of Conduct establishes the standards that guide the way we operate. It reflects our commitment to conducting business responsibly, maintaining the highest levels of professionalism, and delivering consistent value throughout every stage of the ingredient supply chain.

Our approach is founded on key principles:

  • Customer Commitment
  • Product Quality and Safety
  • Integrity and Accountability
  • Respect and Professionalism
  • Sustainability and Continuous Improvement

These principles shape how we engage with customers, manage supplier relationships, operate our facilities, and support the communities in which we work. We believe that long-term success comes from building strong partnerships, maintaining transparent business practices, and consistently meeting the highest standards of quality and compliance.

As the ingredient processing industry continues to evolve, IPC remains dedicated to innovation, operational excellence, and responsible growth. We are committed to meeting regulatory requirements, protecting the integrity of the products we handle, and supporting the success of the businesses that rely on our expertise.

Purpose of This Code of Conduct

This Code of Conduct serves as a framework for responsible business practices throughout our organization. Its purpose is to:

  • Define the standards and expectations that govern our operations.
  • Promote ethical and professional conduct across all business activities.
  • Support compliance with applicable laws, regulations, industry requirements, and customer expectations.
  • Reinforce our commitment to quality, safety, transparency, and accountability.
  • Provide guidance for making responsible business decisions in everyday situations.

Everyone who represents IPC—including employees, contractors, consultants, suppliers, and business partners—is expected to uphold these principles. By following this Code, we strengthen our reputation, protect the interests of our stakeholders, and continue to deliver trusted ingredient solutions that help our customers succeed.

Applying This Code

This Code of Conduct is designed to help everyone associated with Ingredients Processing Company (IPC) make decisions that reflect our commitment to quality, integrity, safety, and responsible business practices. Whether you are working with customers, suppliers, ingredients, production processes, logistics, or regulatory requirements, the principles outlined in this Code should guide your actions and professional judgment.

By following these standards, you help protect the trust our customers place in us, maintain the integrity of our operations, and support IPC’s mission of delivering reliable ingredient processing solutions across a wide range of industries.

A Practical Guide for Daily Operations

The ingredient processing industry involves complex supply chains, evolving regulations, changing customer requirements, and strict quality expectations. While no document can anticipate every situation that may arise, this Code provides a framework for making informed and responsible decisions.

This Code is intended to:

  • Promote ethical and professional conduct across all areas of the business.
  • Provide guidance for handling operational, compliance, and business-related concerns.
  • Reinforce IPC's commitment to product quality, food safety, and regulatory compliance.
  • Identify resources available for support and guidance.
  • Establish expectations for interactions with customers, suppliers, contractors, business partners, and colleagues.
  • Encourage accountability and consistency throughout the organization.

We also expect suppliers, contractors, consultants, and third-party partners who work with IPC to uphold standards that align with the values and principles outlined in this Code.

This document should serve as a practical reference that helps reinforce the standards and responsibilities associated with representing IPC.

Relationship with Other Policies and Standards

This Code should be read alongside the policies, procedures, quality systems, safety requirements, and operational guidelines adopted by IPC. Together, these documents create a comprehensive framework for responsible business conduct and operational excellence.

As our business, industry requirements, and regulatory obligations evolve, our policies and procedures may be updated periodically. Individuals are expected to remain informed about the requirements relevant to their roles and comply with the most current standards and guidance.

Where additional requirements apply to specific departments, facilities, customer programs, certifications, or regulatory obligations, those requirements must also be followed.

Our Standards and Commitments

This Code reflects the values and operating principles that define how IPC conducts business. It outlines the expectations that guide our actions and supports compliance with applicable laws, industry regulations, customer requirements, and internal standards.

Collectively, our policies and procedures help define:

  • Our commitment to customers, product quality, and service excellence.
  • Our responsibilities regarding safety, compliance, and sustainability.
  • The professional standards expected from everyone representing IPC.
  • The practices that support transparency, accountability, and continuous improvement.

Certain topics covered in this Code may require additional technical, operational, or regulatory guidance. In such cases, employees should consult the appropriate procedures, quality documentation, or designated subject matter experts before making decisions.

Seeking Guidance and Support

Not every business situation will have a straightforward answer. There may be circumstances where competing priorities, limited information, customer demands, or regulatory considerations make decisions more challenging.

When faced with uncertainty, consider the following:

  • Does the decision align with IPC's values and commitments?
  • Have all relevant facts been reviewed and verified?
  • Have applicable regulations, customer requirements, and company procedures been considered?
  • Could the decision affect product quality, safety, compliance, or customer trust?
  • Have appropriate stakeholders been consulted?
  • Would the decision reflect positively on IPC if openly reviewed by customers, regulators, or industry partners?

If uncertainty remains, seek guidance before proceeding. Asking questions and raising concerns is an important part of maintaining a culture of accountability and continuous improvement. Taking the time to make the right decision protects our customers, our business, and the reputation we have worked hard to build.

Accountability and Responsibility

At Ingredients Processing Company (IPC), maintaining the highest standards of quality, safety, compliance, and ethical business conduct is a shared responsibility. Every individual representing our organization plays a role in protecting our reputation, supporting our customers, and ensuring that our operations reflect the values upon which our business is built.

Success in the ingredient processing industry depends on trust, consistency, and accountability. For this reason, we expect everyone associated with IPC to act responsibly, exercise sound judgment, and contribute to a culture of integrity and continuous improvement.

IPC's Commitment

IPC is committed to providing the resources, guidance, and support necessary to help employees and business partners understand and uphold the standards outlined in this Code of Conduct.

To support this commitment, IPC will:

  • Maintain clear policies, procedures, and operating standards.
  • Provide ongoing training and professional development opportunities.
  • Promote awareness of quality, safety, regulatory, and compliance requirements.
  • Establish channels for reporting concerns and seeking guidance.
  • Encourage open communication and responsible decision-making.
  • Regularly review and improve internal processes, controls, and compliance programs.

Concerns raised in good faith will be treated seriously and reviewed fairly. Where appropriate, investigations will be conducted promptly and confidentially. If violations are identified, IPC will take corrective measures to address the issue, prevent recurrence, and strengthen operational controls where necessary.

Leadership Responsibilities

Leaders, managers, and supervisors play a critical role in shaping our culture and setting expectations for responsible conduct.

Individuals in leadership positions are expected to:

  • Demonstrate integrity through their actions and decisions.
  • Promote compliance with applicable laws, regulations, and company standards.
  • Foster a workplace culture based on respect, accountability, and transparency.
  • Support employees in understanding their responsibilities.
  • Encourage questions, feedback, and constructive dialogue.
  • Address concerns promptly and professionally.
  • Ensure team members receive relevant training and resources.
  • Monitor compliance risks within their areas of responsibility.
  • Take appropriate action when issues or deficiencies are identified.
  • Support continuous improvement initiatives that strengthen quality, safety, and operational performance.

Leadership is not simply about managing operations—it is about setting the example others are expected to follow.

Individual Responsibilities

Every employee, contractor, consultant, and representative of IPC is expected to contribute to a culture of responsibility and compliance.

This includes:

  • Understanding and following the requirements of this Code.
  • Complying with applicable laws, regulations, and company procedures.
  • Performing assigned duties professionally and ethically.
  • Participating in required training and development programs.
  • Protecting the quality, safety, and integrity of products and services.
  • Seeking guidance when uncertain about a decision or situation.
  • Cooperating with internal reviews, audits, and investigations.
  • Promptly reporting concerns related to safety, quality, compliance, or unethical conduct.

Every action taken on behalf of IPC should reflect our commitment to operational excellence and responsible business practices.

Speaking Up and Reporting Concerns

A strong compliance culture depends on open communication. Individuals are encouraged to raise concerns whenever they believe a situation may involve misconduct, unsafe practices, regulatory violations, conflicts of interest, quality concerns, or behavior inconsistent with this Code.

Reports may be made through appropriate management channels, designated company representatives, or other approved reporting mechanisms.

IPC is committed to reviewing reported concerns objectively and taking appropriate action when necessary. Cooperation during investigations and reviews is expected and helps ensure fair and accurate outcomes.

Protection Against Retaliation

IPC supports a workplace where individuals can raise concerns without fear of intimidation, discrimination, or retaliation.

No person who reports a concern in good faith, participates in an investigation, or seeks guidance regarding a compliance matter will be subjected to retaliation for doing so. Protecting those who speak up is essential to maintaining transparency, accountability, and trust throughout the organization.

However, knowingly making false accusations, providing misleading information, or misusing reporting processes may result in corrective action.

Corrective and Disciplinary Measures

Failure to comply with this Code, applicable laws, customer requirements, regulatory obligations, or company policies may result in corrective or disciplinary action. Depending on the nature and severity of the violation, actions may include additional training, performance improvement measures, suspension of responsibilities, termination of employment or contracts, or other appropriate remedies.

Maintaining compliance is essential to preserving customer confidence, protecting product integrity, safeguarding our reputation, and supporting the long-term success of IPC.

Every individual has a responsibility not only to follow these standards personally but also to support a culture where ethical conduct, quality, and accountability remain central to everything we do.

Our Business Principles

At Ingredients Processing Company (IPC), our business principles define the standards that guide our decisions, operations, and relationships. These principles reflect our commitment to delivering high-quality ingredient solutions while maintaining the trust of our customers, employees, suppliers, and communities.

They serve as the foundation of our culture and help ensure that every aspect of our business is conducted responsibly, professionally, and with a focus on long-term value creation.

Our Mission

IPC is dedicated to helping businesses succeed through innovative ingredient processing, sourcing, blending, packaging, and supply chain solutions. We strive to be a trusted partner for manufacturers and brands operating in the food and beverage, nutrition, personal care, pharmaceutical, and industrial sectors.

Our goal is to consistently deliver products and services that meet the highest standards of quality, safety, reliability, and performance while supporting sustainable business growth for our customers and stakeholders.

Our Commitments

Commitment to Customers

Our customers are at the center of everything we do. We are committed to understanding their unique challenges and delivering ingredient solutions that support product innovation, operational efficiency, and market success.

We achieve this by:

  • Maintaining rigorous quality and food safety standards.
  • Providing reliable ingredient sourcing and processing services.
  • Delivering consistent product performance and traceability.
  • Offering technical expertise and responsive customer support.
  • Continuously improving our processes and capabilities.

We believe strong customer relationships are built on trust, transparency, and a shared commitment to excellence.

Commitment to Our People

The strength of IPC comes from the knowledge, dedication, and expertise of our employees. We are committed to creating a workplace where individuals are respected, supported, and empowered to contribute their best work.

Our commitment includes:

  • Providing a safe and healthy working environment.
  • Promoting equal opportunity and fair treatment.
  • Encouraging professional growth and skills development.
  • Fostering teamwork, collaboration, and innovation.
  • Recognizing and valuing diverse perspectives and experiences.

We believe that investing in people is essential to maintaining a strong and successful organization.

Commitment to Business Partners

Long-term success depends on strong relationships throughout the supply chain. We work closely with suppliers, contractors, logistics providers, and strategic partners who share our commitment to quality, integrity, and responsible business practices.

We seek partnerships that are built on:

  • Mutual respect and accountability.
  • Ethical and transparent business conduct.
  • Consistent quality and service standards.
  • Shared goals for continuous improvement.
  • Compliance with applicable laws and industry requirements.

Together, we create solutions that deliver value across the entire supply chain.

Commitment to Communities and Sustainability

As a responsible corporate citizen, IPC recognizes the importance of contributing positively to the communities and industries we serve.

We are committed to:

  • Conducting business in a socially responsible manner.
  • Supporting sustainable sourcing and operational practices.
  • Reducing environmental impact where possible.
  • Conserving resources through efficient operations.
  • Complying with environmental, health, and safety regulations.
  • Contributing to the long-term sustainability of the industries we support.

We believe responsible growth requires balancing business success with environmental stewardship and community well-being.

Sustainable Growth and Financial Responsibility

A financially strong business allows us to continue investing in innovation, technology, people, and operational excellence. Sustainable profitability enables IPC to maintain reliable service, expand capabilities, and support the evolving needs of our customers.

We manage our business with a long-term perspective, making decisions that strengthen our organization while creating lasting value for customers, employees, and stakeholders.

Integrity in Business

Integrity is fundamental to every aspect of our operations. We conduct business honestly, fairly, and transparently, and we expect the same commitment from those with whom we work.

IPC does not tolerate bribery, corruption, fraudulent conduct, or unethical business practices in any form. We maintain accurate records, support responsible decision-making, and avoid situations that could create conflicts of interest or compromise our professional judgment.

Our reputation is built on doing the right thing, even when no one is watching.

Public and Industry Engagement

IPC participates responsibly in industry initiatives, regulatory discussions, and professional organizations that support innovation, food safety, quality standards, and sustainable business practices.

While the company remains politically neutral, we reserve the right to engage constructively with government agencies, industry groups, and regulatory bodies on matters relevant to our business, customers, and industry sectors.

Employees are free to participate in civic and community activities in their personal capacity, provided such activities do not create conflicts with their responsibilities to IPC.

Health, Safety, and Environmental Stewardship

Protecting people and the environment is an essential part of how we operate. IPC is committed to maintaining facilities, processes, and procedures that prioritize workplace safety, product integrity, and environmental responsibility.

We continuously evaluate and improve our practices through training, risk assessment, performance monitoring, and operational controls to ensure that safety and sustainability remain integral to our business.

Fair Competition

IPC believes innovation and customer value are best achieved through fair and open competition. We compete based on the quality of our products, services, expertise, and customer relationships.

We conduct business honestly, comply with applicable competition laws, and respect the rights of competitors to operate freely in the marketplace.

Transparency and Communication

Open and responsible communication strengthens trust with customers, employees, suppliers, regulators, and communities.

IPC is committed to sharing accurate and relevant information about our operations, products, and services while protecting confidential business information and proprietary data. We strive to communicate clearly, professionally, and transparently in all business interactions.

These principles guide our actions every day and help ensure that IPC continues to operate as a trusted partner, responsible employer, and respected leader within the ingredient processing industry.

Ethics and Compliance Standards

At Ingredients Processing Company (IPC), ethics and compliance are fundamental to how we conduct business. We are committed to operating with honesty, transparency, accountability, and respect for all applicable laws, regulations, and industry standards.

Our reputation is built on the trust of our customers, suppliers, employees, and business partners. Every individual representing IPC is expected to act responsibly, make ethical decisions, and contribute to a culture of integrity across all aspects of our operations.

Our Commitment to Compliance

IPC is dedicated to conducting business in accordance with all applicable local, national, and international laws governing ingredient sourcing, processing, manufacturing, packaging, transportation, trade, food safety, environmental responsibility, and workplace practices.

Compliance is more than meeting legal requirements—it is a commitment to doing business responsibly, protecting our stakeholders, and maintaining the highest standards of professional conduct.

We expect all employees, contractors, consultants, suppliers, and business partners to support these principles and uphold the standards outlined in this Code.

Fair Competition and Ethical Business Practices

IPC believes that customers should choose our products and services based on quality, performance, expertise, reliability, and value.

We compete fairly and ethically in every market we serve and do not engage in activities that distort competition or undermine customer trust.

Accordingly, IPC does not participate in:

  • Price-fixing arrangements or agreements with competitors.
  • Market-sharing or customer-allocation practices.
  • Bid manipulation or collusive business activities.
  • Unfair restrictions on trade or market access.
  • Misrepresentation of products, services, or capabilities.
  • Any conduct that violates applicable competition laws.

Business decisions must always be made independently and in the best interests of our customers and the company.

Responsible Global Trade

As a company operating within international supply chains, IPC is committed to complying with all applicable trade laws, sanctions requirements, import and export regulations, and government restrictions.

We conduct business based on lawful commercial considerations and do not participate in unauthorized trade restrictions, discriminatory business practices, or activities that conflict with applicable regulatory requirements.

Employees and business partners are expected to seek guidance whenever questions arise regarding international trade, sourcing, shipping, or regulatory obligations.

Avoiding Conflicts of Interest

Professional decisions should always be made objectively and in the best interests of IPC and its stakeholders.

A conflict of interest may arise whenever personal, financial, family, or outside business interests interfere—or appear to interfere—with an individual's ability to make impartial business decisions.

Examples may include:

  • Financial interests in competing businesses or suppliers.
  • Personal relationships that influence purchasing or contracting decisions.
  • Outside employment that conflicts with company responsibilities.
  • Personal gain derived from business opportunities discovered through IPC.
  • Any activity that compromises independent judgment.

Potential conflicts should be disclosed promptly so they can be reviewed appropriately and managed transparently.

Supplier and Partner Relationships

Strong supplier relationships are essential to maintaining quality, reliability, and efficiency throughout the ingredient supply chain.

IPC selects suppliers, contractors, and service providers based on objective business criteria, including:

  • Product quality and consistency.
  • Regulatory compliance.
  • Technical capabilities.
  • Reliability and performance.
  • Sustainability initiatives.
  • Ethical business practices.

All purchasing and supplier-related decisions must be conducted fairly, professionally, and without favoritism.

Gifts, Hospitality, and Business Courtesies

Business relationships should be built on trust and performance rather than personal benefits.

Employees and representatives of IPC should not offer, solicit, or accept gifts, entertainment, favors, or other benefits that could influence—or appear to influence—business decisions.

Modest business courtesies that are lawful, reasonable, infrequent, and consistent with accepted business practices may be appropriate in certain circumstances. However, any gift or benefit that creates a sense of obligation or compromises professional judgment should be declined.

When uncertainty exists, guidance should be sought before accepting or providing any item of value.

Protection of Company Resources

Company resources, information, technology, intellectual property, equipment, and facilities are valuable assets that support IPC's operations and growth.

These resources must be used responsibly and only for legitimate business purposes. Employees and business partners are expected to safeguard confidential information, protect proprietary knowledge, and prevent unauthorized access, misuse, loss, or disclosure.

Protecting company assets is a shared responsibility that supports operational integrity and customer confidence.

Making Ethical Decisions

Not every situation is addressed directly within this Code. When faced with uncertainty, individuals should ask:

  • Is this action legal and compliant?
  • Does it align with IPC's values and business principles?
  • Would I be comfortable explaining this decision to a customer, regulator, or colleague?
  • Could this action harm the company's reputation or stakeholder trust?
  • Have I sought guidance when needed?

Ethical decision-making requires both sound judgment and personal accountability.

A Culture of Integrity

Maintaining ethical standards is the responsibility of everyone connected with IPC. Through transparency, compliance, respect, and accountability, we strengthen our reputation, protect our customers, and support the long-term success of our business.

By consistently acting with integrity, we create lasting value for our customers, employees, suppliers, partners, and the industries we serve.

Inclusion, Respect, and Equal Opportunity

At Ingredients Processing Company (IPC), we believe that innovation, growth, and long-term success are driven by people. We are committed to fostering a workplace where every individual is treated with dignity, respect, and fairness, regardless of their background, experience, or role within the organization.

We recognize that diverse perspectives strengthen decision-making, encourage creativity, and help us better serve customers across a wide range of industries and markets. By creating an inclusive environment, we empower individuals to contribute their unique talents while supporting a culture of collaboration and mutual respect.

Our Commitment

IPC is dedicated to providing equal opportunities for employment, development, and advancement based on qualifications, performance, skills, and business needs.

We strive to create an environment where individuals can thrive by:

  • Promoting fair and objective employment practices.
  • Encouraging diversity of thought, experience, and perspective.
  • Supporting professional growth and continuous learning.
  • Creating opportunities for career development and advancement.
  • Fostering a workplace culture built on respect and inclusion.
  • Ensuring all individuals are treated fairly and professionally.

We value the contributions of people from different backgrounds, cultures, experiences, and viewpoints because they help us better understand our customers, strengthen our teams, and drive meaningful innovation.

Building an Inclusive Workplace

An inclusive workplace is one where individuals feel welcomed, valued, and empowered to contribute. IPC is committed to maintaining a professional environment free from discrimination, harassment, intimidation, and disrespectful behavior.

We encourage open communication, constructive collaboration, and a culture where every voice has the opportunity to be heard.

All employees, leaders, contractors, and business partners are expected to contribute positively to a workplace that promotes trust, cooperation, and shared success.

Diversity as a Business Strength

The industries we serve are constantly evolving, and the challenges our customers face require fresh ideas and innovative thinking. A diverse workforce helps IPC remain adaptable, responsive, and competitive in a rapidly changing marketplace.

We believe that diverse teams:

  • Bring broader perspectives to problem-solving.
  • Improve creativity and innovation.
  • Enhance collaboration and teamwork.
  • Strengthen customer understanding and service.
  • Support sustainable business growth.

By embracing different viewpoints and experiences, we create stronger solutions for our customers and more opportunities for our organization.

Supplier and Partner Diversity

IPC values relationships with suppliers, service providers, and business partners that contribute to a diverse and resilient supply chain.

We seek to work with organizations that share our commitment to quality, integrity, innovation, and responsible business practices. We believe that encouraging broad participation across our supplier network strengthens competition, supports economic growth, and creates long-term value throughout the industries we serve.

Expected Standards of Conduct

Everyone representing IPC is expected to:

  • Treat others with professionalism, courtesy, and respect.
  • Encourage inclusive participation and collaboration.
  • Make decisions based on objective business considerations.
  • Value different viewpoints and experiences.
  • Support a workplace free from discrimination and harassment.
  • Raise concerns if they witness behavior inconsistent with these principles.
  • Contribute to a culture of fairness, accountability, and mutual respect.

By embracing inclusion and equal opportunity, IPC creates an environment where people can perform at their best, collaborate effectively, and contribute to the continued success of our customers, partners, and organization.

Respectful Workplace Conduct

At Ingredients Processing Company (IPC), we are committed to creating and maintaining a workplace where every individual is treated with respect, professionalism, and dignity. We believe that a positive and inclusive work environment is essential to employee well-being, teamwork, innovation, and long-term business success.

We expect everyone associated with IPC—including employees, contractors, suppliers, visitors, and business partners—to contribute to a culture built on mutual respect, collaboration, and accountability.

Our Commitment

IPC does not tolerate any form of harassment, bullying, intimidation, discrimination, or inappropriate conduct that undermines an individual's ability to work in a safe, respectful, and productive environment.

We are committed to fostering a workplace where people feel valued, supported, and empowered to contribute their skills and perspectives without fear of humiliation, hostility, or unfair treatment.

Every individual has the right to be treated fairly and professionally, regardless of their position, background, beliefs, or personal characteristics.

Creating a Positive Work Environment

Respectful behavior is a shared responsibility. The way we communicate, collaborate, and interact with others directly influences our workplace culture and overall success.

Behavior that may be considered unacceptable includes:

  • Offensive, insulting, or degrading comments.
  • Verbal abuse, threats, or intimidation.
  • Unwelcome conduct that creates discomfort or hostility.
  • Bullying, exclusion, or repeated disrespectful behavior.
  • Inappropriate jokes, gestures, or communications.
  • Actions that negatively impact another person's dignity or ability to perform their work effectively.

Whether occurring in person, online, through written communication, or during business-related events, such conduct is inconsistent with IPC's values and expectations.

Professional Relationships

Strong working relationships are built on trust, respect, and professionalism. Employees are expected to maintain appropriate workplace conduct and exercise good judgment in all interactions.

We encourage open communication, constructive feedback, and collaboration while ensuring that personal relationships never interfere with professional responsibilities, fair treatment, or objective decision-making.

Leaders and supervisors carry a particular responsibility to set a positive example and foster an environment where everyone feels respected and supported.

Speaking Up

IPC encourages individuals to raise concerns if they experience, witness, or become aware of behavior that may violate these standards.

Concerns will be reviewed appropriately and treated with respect and discretion. We are committed to addressing issues promptly and taking reasonable steps to maintain a safe, professional, and respectful work environment.

Individuals who raise concerns in good faith should feel confident that their voices will be heard and their concerns taken seriously.

Expected Standards of Conduct

Everyone representing IPC is expected to:

  • Treat colleagues, customers, suppliers, and visitors with courtesy and respect.
  • Communicate professionally and constructively.
  • Value diverse perspectives and opinions.
  • Contribute to a positive, collaborative workplace culture.
  • Avoid behavior that could be viewed as offensive, intimidating, or disrespectful.
  • Address disagreements professionally and respectfully.
  • Report concerns regarding inappropriate conduct when necessary.
  • Support a workplace where all individuals can perform at their best.

By promoting respect, professionalism, and accountability in every interaction, we strengthen our culture, improve collaboration, and create an environment where both individuals and the organization can thrive.

Health, Safety, and Environmental Responsibility

At Ingredients Processing Company (IPC), protecting people, products, and the environment is a fundamental part of how we operate. We believe that operational excellence can only be achieved when health, safety, and environmental responsibility are integrated into every aspect of our business.

Whether handling ingredients, operating processing equipment, managing supply chains, or supporting customer operations, we are committed to maintaining the highest standards of safety and environmental stewardship. Every individual associated with IPC shares responsibility for creating and maintaining a safe, healthy, and sustainable workplace.

Our Commitment

IPC is dedicated to providing working environments that prioritize the well-being of employees, contractors, visitors, and business partners. We strive to identify potential risks before they become incidents and continuously improve our systems, processes, and practices to minimize workplace hazards.

Our commitment includes:

  • Protecting the health and safety of all individuals on our sites and facilities.
  • Preventing workplace injuries, illnesses, and incidents.
  • Maintaining safe operating procedures and responsible work practices.
  • Reducing environmental impact through sustainable operations.
  • Conserving resources and minimizing waste wherever possible.
  • Complying with applicable environmental, health, and safety regulations.
  • Promoting a culture of awareness, accountability, and continuous improvement.

We believe that safety is not simply a requirement—it is a shared value that guides our daily decisions and actions.

Environmental Stewardship

As a company serving industries that rely on high-quality ingredient solutions, IPC recognizes its responsibility to operate in an environmentally responsible manner.

We are committed to:

  • Managing resources efficiently and responsibly.
  • Supporting sustainable sourcing and operational practices.
  • Reducing waste generation and environmental impact.
  • Promoting recycling and responsible disposal practices where appropriate.
  • Continuously evaluating opportunities to improve environmental performance.
  • Supporting long-term sustainability across our operations and supply chain.

Responsible environmental management helps protect natural resources while supporting the long-term success of our customers, communities, and business.

Safety Culture and Risk Management

A strong safety culture begins with awareness and personal responsibility. IPC encourages proactive identification of risks and supports preventive actions that reduce the likelihood of accidents, injuries, and operational disruptions.

To maintain safe operations, we:

  • Establish safety standards and operating procedures.
  • Conduct regular training and awareness programs.
  • Monitor workplace conditions and operational risks.
  • Implement corrective actions when hazards are identified.
  • Encourage open communication regarding safety concerns.
  • Regularly review and improve safety performance across our facilities.

Safety considerations are incorporated into operational planning, facility management, equipment use, and day-to-day decision-making.

Expectations for Employees and Partners

Everyone representing IPC is expected to actively support our commitment to health, safety, and environmental responsibility.

This includes:

  • Following established safety procedures and guidelines.
  • Using required protective equipment when applicable.
  • Reporting hazards, unsafe conditions, or environmental concerns promptly.
  • Handling materials, equipment, and resources responsibly.
  • Participating in required training and safety programs.
  • Supporting efforts to reduce waste and improve sustainability.
  • Taking immediate action to prevent situations that may place people, products, or the environment at risk.

Our suppliers, contractors, and business partners are expected to uphold similar standards and contribute to a safe and responsible operating environment.

Continuous Improvement

Health, safety, and environmental performance are essential measures of our success. IPC regularly evaluates its practices, performance indicators, and operational systems to identify opportunities for improvement.

Through innovation, employee engagement, responsible resource management, and ongoing investment in best practices, we strive to strengthen our safety culture and environmental performance year after year.

By working together and maintaining a shared commitment to responsible operations, we create safer workplaces, protect the environment, and support sustainable growth for our organization and the industries we serve.

Anti-Corruption and Ethical Business Practices

At Ingredients Processing Company (IPC), integrity is the foundation of every business relationship. We are committed to conducting our operations honestly, transparently, and ethically, regardless of where we operate or with whom we do business.

We believe that long-term success is achieved through the quality of our products, services, expertise, and relationships—not through improper influence or unethical conduct. For this reason, IPC maintains a strict zero-tolerance approach toward bribery, corruption, fraud, and any form of unethical business practice.

Our Commitment

IPC conducts business fairly and responsibly in accordance with applicable laws, regulations, and industry standards. We expect all employees, contractors, suppliers, consultants, distributors, and business partners to uphold the same high ethical standards.

No individual acting on behalf of IPC may offer, request, authorize, provide, or accept anything intended to improperly influence a business decision or secure an unfair advantage.

Our commitment extends across all aspects of our operations, including:

  • Customer and supplier relationships.
  • Procurement and sourcing activities.
  • Contract negotiations and business agreements.
  • Regulatory and government interactions.
  • International trade and commercial transactions.
  • Third-party partnerships and representation.

Ethical conduct is expected at every level of the organization.

Transparency in Business Relationships

Trust is built through openness and accountability. IPC is committed to maintaining accurate records, transparent business practices, and clear documentation of all financial and commercial activities.

Business decisions must be based on legitimate commercial considerations such as quality, value, performance, service, and compliance—not personal benefit or external influence.

All transactions conducted on behalf of IPC should be appropriately documented, authorized, and recorded in accordance with company procedures and applicable regulations.

Gifts, Hospitality, and Business Courtesies

Reasonable business hospitality can help strengthen professional relationships when conducted appropriately and transparently. However, gifts, entertainment, travel, favors, or other benefits must never be used to influence business decisions or create the appearance of improper conduct.

Any exchange of business courtesies should:

  • Be lawful and professionally appropriate.
  • Reflect customary business practices.
  • Be reasonable in value and frequency.
  • Avoid creating conflicts of interest.
  • Never compromise independent decision-making.
  • Be transparent and properly disclosed when required.

Individuals should exercise sound judgment whenever offering or accepting anything of value in a business context.

Government and Regulatory Interactions

IPC is committed to maintaining honest and professional relationships with regulatory agencies, government officials, and public institutions.

All communications and interactions with government representatives must be conducted with integrity, transparency, and full compliance with applicable legal requirements.

No employee or representative of IPC may provide money, gifts, favors, services, or any other benefit intended to improperly influence an official action, decision, approval, permit, inspection, or business outcome.

Responsibilities of Employees and Business Partners

Everyone representing IPC is expected to:

  • Conduct business honestly and ethically.
  • Follow applicable anti-corruption and compliance requirements.
  • Maintain accurate records and documentation.
  • Avoid situations that could create the appearance of improper influence.
  • Exercise caution when providing gifts, hospitality, or other business courtesies.
  • Report concerns regarding unethical conduct or suspected violations.
  • Seek guidance whenever uncertainty exists regarding appropriate business practices.

Our suppliers, contractors, consultants, and business partners are expected to uphold similar standards and support responsible business conduct throughout the supply chain.

Protecting Our Reputation

A strong reputation takes years to build and only moments to damage. Every decision, transaction, and interaction reflects on IPC and the trust placed in us by customers, partners, employees, and stakeholders.

By maintaining the highest standards of integrity, accountability, and transparency, we strengthen our relationships, support sustainable growth, and reinforce our position as a trusted partner within the ingredient processing industry.

At IPC, ethical business practices are not simply a requirement—they are a core part of who we are and how we operate.

Technology, Digital Resources, and Communications

At Ingredients Processing Company (IPC), technology plays a critical role in supporting our operations, customer service, product development, quality management, and business communications. Our digital systems, communication platforms, software applications, and information networks enable employees to work efficiently, collaborate effectively, and serve customers across multiple industries.

These resources are valuable business assets and must be used responsibly, securely, and in a manner consistent with IPC's values, policies, and operational objectives.

Our Commitment

IPC is committed to maintaining reliable, secure, and effective technology systems that support business performance while protecting company information, customer data, and operational resources.

Our technology environment includes:

  • Computers, mobile devices, and related hardware.
  • Email, messaging, and collaboration platforms.
  • Business software and cloud-based applications.
  • Network infrastructure and internet access.
  • Data storage systems and databases.
  • Communication tools, conferencing platforms, and telecommunications services.
  • Operational, manufacturing, and quality management technologies.

These systems are provided primarily to support legitimate business activities and should be used in a professional and responsible manner.

Responsible Use of Technology Resources

All individuals who have access to IPC technology resources are expected to use them appropriately and in accordance with company policies.

Users should:

  • Use company systems primarily for authorized business purposes.
  • Communicate professionally and respectfully through all digital channels.
  • Protect confidential, proprietary, and sensitive information.
  • Follow established cybersecurity and information security requirements.
  • Use technology resources in ways that support productivity, efficiency, and collaboration.
  • Exercise good judgment when creating, sharing, storing, or transmitting information.

Limited personal use may be permitted when it is reasonable, does not interfere with work responsibilities, and does not create risks for the company, its systems, or its reputation.

Information Security and System Protection

Protecting digital assets is essential to maintaining operational continuity and safeguarding company information.

To support a secure technology environment, individuals are expected to:

  • Maintain strong passwords and protect login credentials.
  • Secure devices and systems against unauthorized access.
  • Follow approved cybersecurity practices and procedures.
  • Report suspected security incidents, phishing attempts, or unauthorized access immediately.
  • Use only authorized software, applications, and systems.
  • Protect company information when working remotely or accessing systems outside company facilities.

Every employee plays an important role in maintaining cybersecurity and reducing business risk.

Professional Communications

Electronic communications created, transmitted, or stored using company systems should reflect the same level of professionalism expected in face-to-face interactions.

Communications should be:

  • Accurate and business appropriate.
  • Respectful and professional.
  • Consistent with company values and workplace standards.
  • Free from offensive, discriminatory, misleading, or inappropriate content.
  • Created with the understanding that business communications may become part of company records.

Employees should exercise care and sound judgment when using digital communication tools.

Software, Data, and Intellectual Property

IPC respects intellectual property rights and expects all users to comply with software licensing agreements, copyright requirements, and information security standards.

Individuals should not:

  • Install unauthorized software or applications.
  • Copy, distribute, or share licensed software without authorization.
  • Circumvent security controls or system protections.
  • Access information beyond their authorized responsibilities.
  • Use company systems to engage in unlawful, unethical, or inappropriate activities.

Proper management of software and data helps protect company operations and maintains compliance with legal and contractual obligations.

Protecting Our Digital Environment

Technology systems are essential to IPC's ability to serve customers, manage operations, and support innovation. Misuse of these resources can create operational disruptions, cybersecurity risks, legal liabilities, and reputational harm.

Everyone representing IPC is expected to:

  • Use technology responsibly and professionally.
  • Protect company systems and information assets.
  • Follow security requirements and company guidelines.
  • Report concerns or potential vulnerabilities promptly.
  • Support a culture of cybersecurity awareness and accountability.

By using digital resources responsibly and safeguarding company information, we help ensure the continued reliability, security, and effectiveness of the technology systems that support IPC's business success.

Political Neutrality and Public Affairs

At Ingredients Processing Company (IPC), our focus is on delivering high-quality ingredient processing solutions, supporting our customers, and operating responsibly within the industries and communities we serve. We maintain a politically neutral position and do not support or endorse political parties, candidates, or political organizations.

While public policy and regulatory developments can affect our business, our engagement in such matters is guided by transparency, compliance, and the legitimate interests of our customers, employees, industry partners, and stakeholders.

Our Commitment

IPC conducts all business activities independently of political influence and in accordance with applicable laws and regulations. Company resources, funds, facilities, and assets are used solely for legitimate business purposes and not for political campaigning or partisan activities.

We are committed to:

  • Maintaining political neutrality in our business operations.
  • Complying with all applicable laws governing political activities and public affairs.
  • Engaging responsibly with industry organizations, regulatory bodies, and government agencies.
  • Promoting transparency and accountability in all external communications.
  • Supporting constructive dialogue on issues that impact our industry, customers, and communities.

Our participation in public discussions is focused on matters related to food safety, ingredient innovation, sustainability, supply chain resilience, industry regulations, and other topics relevant to our business operations.

Employee Participation in Civic Activities

IPC respects the rights of employees to participate in civic, community, and political activities in their personal capacity. Employees are encouraged to remain informed about public issues and to engage in community affairs as responsible citizens.

However, personal political activities must remain separate from company business and should not create the impression that individual opinions or actions represent the views of IPC.

Employees participating in political or public activities should:

  • Act on their own behalf and not as representatives of IPC.
  • Avoid using company resources for political purposes.
  • Ensure personal activities do not interfere with work responsibilities.
  • Refrain from implying company endorsement of personal views or affiliations.
  • Maintain professionalism when discussing political matters in business settings.

Responsible Government and Industry Engagement

IPC may engage with government agencies, regulators, trade associations, and industry organizations on matters that affect our operations, customers, products, employees, and industry sectors.

Such engagement is conducted responsibly and may include:

  • Providing technical expertise and industry insights.
  • Participating in policy discussions relevant to ingredient processing and manufacturing.
  • Supporting initiatives that advance safety, quality, sustainability, and innovation.
  • Collaborating with industry groups to promote best practices and regulatory compliance.

All interactions with public officials and regulatory authorities must be conducted ethically, professionally, and in full compliance with applicable laws and company policies.

Protection of Company Resources

Company assets, facilities, communication systems, technology, and financial resources must not be used to support political campaigns, political organizations, candidates for public office, or other partisan activities unless specifically authorized and permitted by applicable law.

Resources entrusted to IPC are intended to support our business operations, customers, employees, and strategic objectives.

Maintaining Trust and Professionalism

As a trusted partner within the ingredient processing industry, IPC is committed to conducting its affairs with integrity, transparency, and respect for differing viewpoints.

By maintaining political neutrality while engaging responsibly in matters that affect our industry and stakeholders, we help protect our reputation, strengthen public trust, and support the long-term success of our business and the communities we serve.

Protection of Company Assets and Confidential Information

At Ingredients Processing Company (IPC), our physical assets, intellectual property, proprietary knowledge, and business information are essential to our success. These resources support our operations, strengthen our competitive advantage, and enable us to deliver exceptional products and services to our customers.

Every individual who represents IPC has a responsibility to protect these valuable assets and ensure they are used appropriately, responsibly, and only for legitimate business purposes.

Our Commitment

IPC is committed to safeguarding the resources, technologies, information, and expertise that contribute to our business operations and growth. We take appropriate measures to protect company assets from loss, theft, damage, misuse, unauthorized access, or disclosure.

Our assets include, but are not limited to:

  • Manufacturing and processing equipment.
  • Facilities, vehicles, and operational infrastructure.
  • Technology systems and digital resources.
  • Product formulations, processing methods, and technical expertise.
  • Customer, supplier, and business partner information.
  • Trade secrets, proprietary processes, and research data.
  • Intellectual property, trademarks, copyrights, and branding materials.
  • Financial records, contracts, and business documentation.

Protecting these assets helps preserve customer trust, maintain operational efficiency, and support long-term business success.

Intellectual Property and Proprietary Knowledge

Innovation and technical expertise are critical components of IPC's value to customers. We invest significant resources in developing processing capabilities, operational systems, product knowledge, and business solutions.

Employees and business partners are expected to:

  • Protect confidential and proprietary information.
  • Respect intellectual property rights owned by IPC and others.
  • Prevent unauthorized disclosure of sensitive business information.
  • Use company information only for approved business purposes.
  • Maintain confidentiality during and after their association with IPC.

Any inventions, developments, improvements, or innovations created as part of an individual's work for IPC may be subject to company ownership and protection in accordance with applicable agreements and policies.

Information Security and Data Protection

The security of information is increasingly important in today's digital business environment. IPC is committed to protecting business, customer, supplier, and operational information from unauthorized access, loss, misuse, or disclosure.

To support this commitment, individuals should:

  • Follow company information security procedures.
  • Protect passwords, systems, and digital resources.
  • Handle sensitive information responsibly.
  • Use technology resources appropriately and securely.
  • Report suspected security incidents or data breaches promptly.

Maintaining strong information security practices helps safeguard business continuity and customer confidence.

Respect for Third-Party Assets and Intellectual Property

IPC values ethical business conduct and respects the rights of customers, suppliers, competitors, and other organizations.

We do not knowingly:

  • Use confidential information obtained without authorization.
  • Infringe upon copyrights, trademarks, patents, or other intellectual property rights.
  • Misappropriate proprietary information belonging to others.
  • Use third-party materials without appropriate permission or authorization.

We expect the same level of respect and professionalism from those who interact with our business.

Responsible Use of Company Resources

Company resources are provided to support business operations and should be used efficiently, responsibly, and professionally.

Everyone representing IPC is expected to:

  • Use company assets for legitimate business purposes.
  • Protect resources from waste, misuse, theft, or damage.
  • Follow applicable authorization and approval procedures.
  • Maintain accurate records relating to company property and resources.
  • Immediately report any loss, misuse, security concern, or unauthorized activity.

Responsible stewardship of company assets helps ensure operational excellence and supports the continued success of the organization.

Our Shared Responsibility

Protecting company assets is a responsibility shared by every employee, contractor, consultant, and business partner. Through careful management of physical resources, intellectual property, confidential information, and technology systems, we preserve the value of our business and maintain the trust placed in us by customers, suppliers, and stakeholders.

By safeguarding what we have built together, we strengthen IPC's ability to innovate, grow, and continue delivering reliable ingredient solutions to industries around the world.

Records Management and Information Retention

At Ingredients Processing Company (IPC), accurate records and reliable information are essential to maintaining operational excellence, regulatory compliance, customer trust, and sound business decision-making. We are committed to creating, maintaining, protecting, and retaining business records in a manner that supports transparency, accountability, and legal compliance.

Every individual who creates, manages, or uses company information shares responsibility for ensuring that records are accurate, secure, accessible, and retained appropriately throughout their lifecycle.

Our Commitment

IPC maintains records and documentation that support our business operations, quality systems, regulatory obligations, customer requirements, financial reporting, and historical business activities.

We are committed to:

  • Maintaining accurate and complete business records.
  • Ensuring information is reliable, current, and properly documented.
  • Complying with applicable legal, regulatory, and industry requirements.
  • Protecting sensitive and confidential information.
  • Supporting efficient retrieval and management of business records.
  • Retaining records for appropriate periods based on operational, legal, and regulatory needs.

Accurate documentation is critical to demonstrating compliance, supporting traceability, maintaining product quality, and preserving the integrity of our operations.

Types of Business Records

Business records may exist in many forms and formats. These include, but are not limited to:

  • Financial and accounting records.
  • Customer and supplier documentation.
  • Contracts, agreements, and purchase records.
  • Quality assurance and food safety documentation.
  • Manufacturing, processing, and operational records.
  • Regulatory and compliance records.
  • Training and personnel documentation.
  • Emails, electronic files, databases, and digital communications.
  • Research, technical, and product development records.

Regardless of format, all company records should be managed with the same level of care and responsibility.

Accuracy and Integrity of Information

All records created or maintained on behalf of IPC must accurately reflect business activities, transactions, decisions, and operational processes.

Employees and representatives are expected to:

  • Record information honestly and accurately.
  • Ensure documentation is complete and up to date.
  • Follow approved procedures for record creation and maintenance.
  • Avoid altering, concealing, falsifying, or misrepresenting information.
  • Maintain documentation that supports transparency and accountability.

Reliable information helps support effective decision-making and protects the integrity of our business operations.

Record Retention and Disposal

IPC retains records in accordance with applicable legal requirements, regulatory obligations, customer commitments, and operational needs. Records should be preserved for the appropriate period and disposed of securely when retention requirements have been satisfied.

To support effective records management:

  • Records should be stored in approved locations and systems.
  • Retention schedules must be followed consistently.
  • Sensitive information should be disposed of securely when no longer required.
  • Unauthorized destruction, alteration, or removal of records is prohibited.

Business records must remain accessible when required for audits, inspections, investigations, or regulatory reviews.

Proper retention practices help reduce risk while ensuring important information remains available when needed.

Confidentiality and Information Protection

Many records maintained by IPC contain confidential, proprietary, customer, supplier, or operational information. These records must be protected against unauthorized access, disclosure, loss, or misuse.

Individuals handling company information are expected to:

  • Follow established confidentiality and security procedures.
  • Limit access to authorized individuals.
  • Protect sensitive business and customer information.
  • Use secure systems and approved methods for storing and sharing records.
  • Report suspected information security concerns promptly.

Safeguarding information is essential to maintaining customer confidence and protecting business interests.

Legal and Regulatory Requirements

From time to time, records may become relevant to audits, regulatory reviews, legal proceedings, investigations, or customer inquiries. In such situations, IPC may require specific records to be preserved beyond normal retention periods.

When notified of a legal hold, investigation, audit, or regulatory review, individuals must:

  • Preserve all relevant records and information.
  • Suspend routine destruction or disposal activities.
  • Follow instructions provided by authorized company representatives.
  • Cooperate fully with lawful information requests and investigations.

Maintaining complete and accurate records supports compliance and protects the interests of the company and its stakeholders.

Shared Responsibility

Effective records management is a responsibility shared across the organization. By creating accurate records, protecting confidential information, and following established retention requirements, we strengthen operational integrity, support regulatory compliance, and preserve the trust of our customers, suppliers, employees, and business partners.

Responsible information management ensures that IPC continues to operate with transparency, accountability, and excellence in every aspect of its business.

Fitness for Duty and Substance-Free Workplace

At Ingredients Processing Company (IPC), maintaining a safe, healthy, and productive work environment is essential to our success. Because our operations involve ingredient handling, manufacturing processes, equipment operation, quality control, and customer commitments, every individual is expected to perform their duties responsibly and remain fit for work at all times.

The safety of our employees, customers, business partners, and communities depends on sound judgment, alertness, and responsible behavior. IPC is committed to promoting a workplace free from the misuse of alcohol, illegal drugs, or any substance that could impair an individual's ability to perform their job safely and effectively.

Our Commitment

IPC strives to provide a work environment that supports employee well-being while maintaining the highest standards of workplace safety, product integrity, and operational excellence.

We are committed to:

  • Promoting a safe and healthy workplace.
  • Preventing incidents caused by impairment or unsafe behavior.
  • Protecting employees, customers, and business partners from unnecessary risks.
  • Supporting awareness and education regarding substance misuse.
  • Encouraging individuals to seek assistance when personal challenges may affect workplace performance or safety.
  • Complying with applicable workplace health and safety requirements.

Every individual has a responsibility to contribute to a safe and productive work environment.

Workplace Expectations

Employees, contractors, and anyone performing work on behalf of IPC are expected to report to work fit for duty and capable of carrying out their responsibilities safely, effectively, and professionally.

Individuals must not:

  • Perform work while impaired by alcohol, illegal substances, or the misuse of medications.
  • Engage in activities that compromise workplace safety or operational performance.
  • Possess, distribute, manufacture, or use illegal substances on company property or while conducting company business.
  • Operate equipment, vehicles, or machinery while under the influence of substances that may impair judgment, coordination, or concentration.
  • Create conditions that place themselves or others at risk.

Maintaining a substance-free workplace is critical to protecting people, products, facilities, and business operations.

Prescription and Over-the-Counter Medications

IPC recognizes that employees may require medications prescribed by healthcare professionals or obtained through legitimate over-the-counter use.

Individuals are expected to use medications responsibly and in accordance with medical guidance. If a medication could affect the ability to work safely, employees should take appropriate steps to ensure workplace safety and seek guidance when necessary.

Employee privacy will be respected while ensuring that safety remains a top priority.

Support and Assistance

IPC encourages employees who may be experiencing challenges related to substance misuse, dependency, or personal well-being to seek professional assistance as early as possible.

Seeking help demonstrates responsibility and supports both individual well-being and workplace safety. Where appropriate, the company may provide information about available resources, support programs, or assistance options consistent with company policies and applicable laws.

Our goal is to support employees while maintaining a safe and productive work environment.

Safety and Reporting Responsibilities

All individuals are expected to remain alert to situations that may affect workplace safety.

Employees should:

  • Report unsafe conditions or behaviors promptly.
  • Raise concerns when impairment may create a safety risk.
  • Cooperate with workplace safety procedures and investigations.
  • Follow all health, safety, and operational requirements.
  • Support a culture of accountability and responsible conduct.

Prompt reporting helps prevent incidents and protects the well-being of everyone in the workplace.

Shared Responsibility

A safe workplace depends on the actions and decisions of every individual. By maintaining fitness for duty, exercising sound judgment, and supporting a substance-free work environment, we help protect our colleagues, customers, facilities, and operations.

Through personal responsibility, mutual respect, and a commitment to safety, IPC continues to foster a workplace where employees can perform at their best and contribute to the long-term success of the organization.

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